Please reach out to us at info@boropickleball.com if you cannot find an answer to your question.
If you don't have a membership with us it costs $10 per person to play. We suggest starting a membership with us if you plan on playing often!
No! You do not need a membership to reserve a court. All you need to do to reserve a court is go to https://bppickleball.clubautomation.com/event/reserve-court-new and create an account.
We have created the following cancellation policy to keep our courts accessible and running smoothly.
Cancellations Within 12 Hours:
Members
• Late cancellations (under 12 hours): $15 cancellation fee
• No-shows or cancellations within 2 hours of reservation: Full rental fee of $40 charged.
Cancellations Within 24 Hours:
Non-Members
• Late cancellations (under 24 hours): $20 cancellation fee, 50% of full rental fee charged.
• No-shows or cancellations within 2 hours of reservation: Full rental fee of $40 charged.
Exceptions:
Cancellations due to inclement weather (snow, floods, threatening storms), medical emergencies, or facility-related disruptions will not be penalized. Please contact us promptly in these cases.
How to Cancel:
All cancellations must be submitted via our online booking system, by phone, or in person. Cancellations are time-stamped based on when the notice is received.
We appreciate your understanding as we work to keep play fair and enjoyable for all!
Time Slots Not Showing - This usually this means that time slot you are trying to reserve a court for is already taken.
Dates Not Showing - Depending on your membership status you may be limited to how many days in advance you can reserve a court. This matters the most for non-members because they can only reserve a court 2 days in advance.
Yes, you can! We offer hosting for all different kinds of events. For more information about event hosting contact Amber at amber@boropickleball.com
Yes! We have open play available all day every day of the week. You are able to register in advance for open play but it isn't required. To register for open play or for more information go to our "Open Play" section or click the following link https://boropickleball.com/open-play
If you need help or have questions you can contact us at info@boropickleball.com or call us at (615)-995-2611. Our home page also has a section where you can contact us at!